EQAZI delivers orders placed on www.eqazi.com inside Pakistan. Last updated 9 November 2026.
After the shop confirms the order, delivery usually takes 2 to 7 working days. Remote areas can take longer. Friday and public holidays are not counted as working days. The shop will contact the phone number on the order if a delivery date changes.
The delivery charge is shown before the order is confirmed. That charge covers handing the parcel to the courier and delivery to the address on the order. A change of address after the parcel has left needs a new delivery charge.
The name, mobile number, city, and full address must be correct. If the courier cannot reach the customer or the address is incomplete, the shop will try the same phone number. If the parcel comes back, a second delivery is arranged only after the customer confirms the address and any extra charge.
Where cash on delivery is offered at checkout, the customer pays the courier the order total shown on the parcel. Check the item before the courier leaves. A damaged or wrong item should be refused and reported the same day on 03218002942.
Use Track order with the order number and the phone number used at checkout.
If a confirmed order has not arrived after 7 working days, contact [email protected] or 03218002942. The shop will check with the courier. If the parcel is lost, the customer can choose a replacement or a refund of the amount paid.
Returns are covered by the refund and return policy.